1.) How long do your items take to ship?
Expect at least 1-3 business days before an item gets shipped. Ready to ship items usually ship out the next business day. Preorder items can vary. Please check the item description. Made to order items can take between 3-4 weeks or 6-8 weeks. Please check the item description.
For U.S. customers, it will ship out via USPS priority and arrive between 2-4 days. For international customers, it will ship out via First Class USPS mail and arrive 10 days or more.
2.) When should I place an order to receive on time?
The customer's responsibility for on-time delivery is to place their order at least 5 weeks ahead of time and to include the date and festival needed for. International customers must order at least 7 - 8 weeks ahead.
3.) Can you ship something out faster for me?
If you want something quicker, send us an email for rates. We abide by our policies for made to order which is between 3-4 weeks to make and ship. Do not expect a package a week after you order, or expect us to know when your festival/event is. Message us BEFORE you order if you have questions.
4.) Do you have anything pre-made that can ship out fast?
We have a ready-to-ship section! These items will ship within 1-3 business days.
5.) What sizes do you offer?
We offer sizes small, medium, large and x-large in clothing. If you wish to purchase something that we do not carry in your size, please send us an email and we can try to assist!
6.) Where are your products made?
All of our products are handmade in sunny South Florida.
7.) Can I custom order something?
Custom orders are case by case basis. Send us an email if you are interested!
8.) Are you looking for promoters?
Our contact email is always open : firstname.lastname@example.org
9.) How do I wash my items?
Hand-wash gently in cold/mild water with detergent soap. Lay flat to dry. Keep item on hanger when not in use.
10. How can I keep up to date with your shop?!
Keep up with frequent updates about new products, giveaways and discount codes, by following us on our social media accounts or by subscribing to our newsletter.