Route Package Protection
Visit route.com to learn more.
We offer 2 shipping options and Route is available for all packages!
USPS First Class and Priority Shipping
PRIORITY SHIPPING (recommended) comes with a tracking number and insurance. This option usually arrives in 2-3 days after we drop off at USPS.
FIRST CLASS comes with a tracking number. You can select shipping insurance by purchasing Route with your order. This option usually arrives in 3-7 days.
PRIORITY SHIPPING IS NOT EXPEDITED OR EXPRESS SHIPPING.
We can offer quotes for faster shipping with Fedex or UPS. Please email for rates.
*Mi Gente Clothing is NOT responsible for lost, stolen or undelivered packages. All lost, stolen, and undelivered packages without insurance are the responsibility of the buyer. Always contact USPS for a discrepancy and to ask about insurance if it is lost or undelivered.
We are now offering Route on all our packages!
- MADE TO ORDER & PREORDER ITEMS: Up to 4 weeks before shipment from date purchased but can vary.
- READY TO SHIP ITEMS: 1-3 days before shipment from date purchased.
You can easily find this information in the description under each product. For questions, please submit an email via our contact form.
If you're ordering internationally, products should be ordered 7-8 weeks ahead! All international orders will be sent first class mail. Most international orders will arrive in 10 or more days. If you are interested in a faster shipping time, please contact us. We are not responsible for any charges you incur such as taxes and customs fees.
LOST, STOLEN, & UNDELIVERED SHIPMENTS
*USPS failures are not a fault of Mi Gente Clothing or a reflection of our level of dedication to our customers. We are not responsible for lost, stolen or undelivered packages.
We know your rave outfits go through it when worn to festivals and events. We highly encourage you to wash your pieces immediately after an event. Leaving them scrunched up, sweaty, dirty or dusty can ruin them in the long run.
Always follow these instructions so you can keep your RWMG pieces in great condition!
- Take good care of your clothes! That's the first step in creating a sustainable wardrobe.
- HAND WASH : We highly encourage you to hand wash these pieces only. Wash with soap in cool or lukewarm water. Don't ring out. Let these pieces air dry! Never put them in the dryer.